Do I need new hardware?

No. The guest uses their own phone. The kitchen uses the KDS or printer it already has. We integrate with your existing POS or run on Butlaroo POS, your choice.

How do smart pickup times work?

We learn the real prep time of each menu item from your live ticket data, then factor current kitchen load, station depth, and historical patterns to quote a window your kitchen can actually hit. Most venues land within 90 seconds of the quoted time.

Will it work with my POS?

Live integrations with Oracle Micros, Lightspeed, Untill, Trivec, Vectron and 20+ EU systems. Orders flow into the POS as if they were placed at the counter. If yours is missing, we'll add it.

Which payment methods are supported?

Apple Pay, Google Pay, every major card, iDEAL, Bancontact, and tipping. Settled overnight, reconciled in your POS reports.

Orders are prepaid. If a guest doesn't show, you've still been paid. We also send pickup reminders so it almost never happens.

How is this different from a delivery marketplace?

Marketplaces take 25-35% per order and own the guest relationship. Click & collect runs on your own brand, on your own domain, with zero commission. You keep the guest data and the margin.

Can it route to the nearest venue?

Yes. Multi-location operators get a location picker, postcode routing, and per-venue menus, prep times, and pickup hours.

Which languages are supported?

Out of the box: English, Dutch, German, French, Spanish, Italian, Portuguese, plus right-to-left languages. Add more on request.

Can I match my brand?

Logo, colors, fonts, photography. Each venue can run its own theme, even within the same group.

A flat per-location subscription, plus a small fee per order. No setup fees, no commission. Talk to sales for volume pricing.

Click & Collect

Order ahead. Walk out with it..

Let guests order from anywhere, pay online, and pick it up the moment it's ready. Smart pickup times keep your kitchen in flow and your queue out the door.

Book a demo

Stack & Co.

Order #4218

Paid

Stack & Co., Main counter

Herengracht 12, Amsterdam

Walk in

Ready in 8 min

12:18

Smash burger
€18.00
Truffle fries
€5.50
Sparkling water
€1.00

Total€24.50

Ordered
Online
Paid
Apple Pay
Walk in
At 12:18

How it works

From tap to takeaway, in five steps.

Guest opens your branded ordering page.
Reachable from your site, Google profile, social bio, or a QR poster in the window. No app to download.
Builds the order, picks a pickup time.
Visual menu, modifiers, dietary filters. The pickup picker shows real available slots, not blind guesses.
Pays online with Apple Pay, card, iDEAL.
Paid orders only. No-shows can't burn ingredients. Receipt by email or SMS, with a route to your door.
Kitchen fires at the right moment.
The ticket lands on the KDS so it's hot at pickup, never made too early, never too late.
Guest walks in, grabs it, walks out.
Live status update on their phone. Staff stay focused on dine-in. No queue, no chaos.

Smart pickup times

A pickup window that's actually right.

Generic 15-minute estimates wreck guest experience. Butlaroo learns the real prep time of every menu item, watches live ticket load, and quotes a window your kitchen can hit on every order, every shift.

01
Per-item prep times
Every dish has its own learned average. A burger isn't a salad isn't a pizza.
02
Live kitchen load
We watch open tickets, station depth, and pacing in real time.
03
Rush prediction
Day-of-week and weather patterns nudge slots before the line builds.
04
Smart throttling
Slots fill at the rate your kitchen can sustain. Never a 12-ticket pile-up.

Pickup window

12:15to 12:20

8 min

Kitchen load

12:00

12:05

12:10

12:15

12:20

12:25

12:30

12:35

FullBookedRecommended

±60s

Accuracy

Active orders

Stations

Customer story

“I no longer waste any time taking orders and handling payments, allowing me to focus entirely on the most important thing: maximizing revenue during peak demand.”

Lisheng Jiang

Snackcenter Eindhoven

average pickup ticket: +18%
average pickup window: 8 min

Pickup display

A pickup screen, and a text that lands.

Mount it on a TV, run it on a tablet, or open it on a spare phone. The Butlaroo pickup screen shows what's cooking and what's ready — and every guest gets an SMS the moment their order hits the counter.

01
Runs on any device
Any modern browser. A TV in the corner, a tablet at the counter, or a phone behind the bar.
02
Live order flow
Orders move from "in preparation" to "ready for pickup" the instant the kitchen marks them done.
03
SMS to the guest
A message lands on the guest's phone with their pickup code and exactly where to grab it.
04
Branded to you
Your logo, colors, and pickup-point label. The screen looks like part of your venue, not a generic tool.

In preparation

A764Bill
A766Jane
A767Jerry
A768Bob

Ready for pickup

A769Marissa
A765John

‹ MessagesButlarooDetails

Hi John, your order with code A765 is ready for pickup at the bar!

POS integration

Use your POS, or use ours.

Click & collect doesn't ask you to rip and replace. Keep the POS you already trust, or move to Butlaroo POS for an all-in-one platform. Either path, every order lands in one place.

Plug & play

Plug into your existing POS

Tickets, menus, modifiers, and 86 lists sync both ways with the POS your team already knows. Zero retraining, zero downtime.

Two-way sync of menu, stock, prices
Tickets land in the POS, not a parallel screen
Reporting stays in your POS reports
Live with Oracle Micros, Lightspeed, Untill, Trivec, Vectron and 20+ EU POS

Live with

See all POS integrations

All-in-one

The All-in-one Butlaroo POS

One platform for dine-in, takeaway, click & collect, delivery, kiosk, and QR. One menu to edit. One dashboard to read.

Built natively, zero integration latency
One menu across every channel
Unified analytics across orders and channels
Includes Butlaroo Pay, Workstation KDS, and Stories

Discover Butlaroo POS

Every detail, dialed in.

Four areas, sixteen features. Switch on what you need today, layer in the rest as you grow.

€12
€14
€16
€18
Photo-led menu
Big tiles, live prices, real photography. The guest's eyes do the upselling before their thumb taps add.
Menu language
HelloBonjourHalloHolaCiaoこんにちは
In the guest's language
Auto-translates the menu to the language set on the phone. Tourists order with confidence, locals stay in theirs.
Filter
VegVeganGFHalal
Dietary filters
Vegan, vegetarian, gluten-free, halal. One tap hides everything that doesn't fit, no scrolling past.
Allergens
G
M
E
N
S
Egg hidden for guest
Allergen flags
Clear icons on every item the kitchen flagged. The guest decides at the menu, not when the bag is already packed.

Pay
€23.60
Pay now
One-tap wallet pay
Apple Pay, Google Pay, iDEAL, Bancontact, card. Whatever the guest's wallet is set up for, we take it in two taps.
Queue
Parallel
Skip the counter queue
Pickup orders walk past the line that's serving dine-in. The queue is for first-timers, not for regulars.
Round 1
Round 2
One-tap reorder
Saved baskets for the Tuesday office run. Same items, same modifiers, paid, scheduled, done in seconds.
Order#1247
Smart firing
We hold the ticket until the kitchen can hit the promised window. No food sitting under a heat lamp.

Burger
€12.00
Soft drink
€3.50
Add fries?Suggested
+€3.00
Smart upsell
Context-aware prompts inside the cart. Fries with that burger, espresso with that tiramisu, every time.
SizeLarge
+€2
CheeseCheddar
+€1
SauceGarlic
+€0
Modifier flows
Sides, sauces, swaps, extras, all priced live as the guest taps. No "just add cheese" surprises at pickup.
+
−15%
Combo prompts
Pair the drink with the burger, the dessert with the espresso. A nudge that lifts the ticket without feeling pushy.
Spend
€18 / €20
Free dessert unlocked
Basket nudges
Hit €15 for a free side, €20 for the next reward. The number nudges, the guest decides, the basket grows.

Carpaccio
€16
86 · sold out
Live 86 list
Pull an item at the pass and it vanishes from the pickup menu, every channel, in seconds. No refunds, no apologies.
Menu sync
Edit once. Pickup, dine-in, kiosk, QR, delivery, every channel updates live, no relogins, no per-channel chores.
#1247
2× Burger1× Fries
#1248
1× Pizza2× Salad
#1249
3× Pasta
Workstation KDS
Pickup tickets land paperless on the right station, tagged with the promised window so the kitchen paces itself.
Branded per location
Logo, colours, photography per venue. Each shop's pickup page looks like that shop, not a generic platform.

Why operators pick it

More than ordering. A second channel that scales with you.

New revenue, same kitchen
Pickup orders run alongside dine-in without extra rent, extra seats, or extra hosts.
Near-zero no-shows
Prepaid orders mean wasted ingredients drop to noise. The guest is committed before you fire the ticket.
Higher average ticket
Visual menus, modifier prompts, and basket nudges lift takeaway tickets 12-18% versus a phone order.
Loyalty, baked in
Repeat order in one tap. Rewards across pickup, kiosk, QR, and dine-in. Guests stay with you longer.
Data you own
Every order ties to a guest profile in your account, not a marketplace's. Your customers, your relationship.
No marketplace commission
Pickup through your own brand. Keep 100% of the basket instead of handing 30% to a delivery app.
Marketing built in
Pickup links work in Google profiles, Instagram bios, email, and QR posters. Every channel becomes a sales channel.
Smooths peak chaos
Throttled slots flatten the 12:30 rush so staff serve more guests with less stress and fewer mistakes.

Works with what you already run.

POS, payments, kitchen displays, accounting. We meet your stack where it lives.

See all integrations

Questions, answered.

Do I need new hardware?
No. The guest uses their own phone. The kitchen uses the KDS or printer it already has. We integrate with your existing POS or run on Butlaroo POS, your choice.
How do smart pickup times work?
We learn the real prep time of each menu item from your live ticket data, then factor current kitchen load, station depth, and historical patterns to quote a window your kitchen can actually hit. Most venues land within 90 seconds of the quoted time.
Will it work with my POS?
Live integrations with Oracle Micros, Lightspeed, Untill, Trivec, Vectron and 20+ EU systems. Orders flow into the POS as if they were placed at the counter. If yours is missing, we'll add it.
Which payment methods are supported?
Apple Pay, Google Pay, every major card, iDEAL, Bancontact, and tipping. Settled overnight, reconciled in your POS reports.
What about no-shows?
Orders are prepaid. If a guest doesn't show, you've still been paid. We also send pickup reminders so it almost never happens.
How is this different from a delivery marketplace?
Marketplaces take 25-35% per order and own the guest relationship. Click & collect runs on your own brand, on your own domain, with zero commission. You keep the guest data and the margin.
Can it route to the nearest venue?
Yes. Multi-location operators get a location picker, postcode routing, and per-venue menus, prep times, and pickup hours.
Which languages are supported?
Out of the box: English, Dutch, German, French, Spanish, Italian, Portuguese, plus right-to-left languages. Add more on request.
Can I match my brand?
Logo, colors, fonts, photography. Each venue can run its own theme, even within the same group.
How is it priced?
A flat per-location subscription, plus a small fee per order. No setup fees, no commission. Talk to sales for volume pricing.