Do I need new hardware?

No. The guest uses their own phone. The kitchen uses the KDS or printer it already has. We integrate with your existing POS or run on Butlaroo POS, your choice.

How do smart pickup times work?

We learn the real prep time of each menu item from your live ticket data, then factor current kitchen load, station depth, and historical patterns to quote a window your kitchen can actually hit. Most venues land within 90 seconds of the quoted time.

Will it work with my POS?

Live integrations with Oracle Micros, Lightspeed, Untill, Trivec, Vectron and 20+ EU systems. Orders flow into the POS as if they were placed at the counter. If yours is missing, we'll add it.

Which payment methods are supported?

Apple Pay, Google Pay, every major card, iDEAL, Bancontact, and tipping. Settled overnight, reconciled in your POS reports.

Orders are prepaid. If a guest doesn't show, you've still been paid. We also send pickup reminders so it almost never happens.

How is this different from a delivery marketplace?

Marketplaces take 25-35% per order and own the guest relationship. Click & collect runs on your own brand, on your own domain, with zero commission. You keep the guest data and the margin.

Can it route to the nearest venue?

Yes. Multi-location operators get a location picker, postcode routing, and per-venue menus, prep times, and pickup hours.

Which languages are supported?

Out of the box: English, Dutch, German, French, Spanish, Italian, Portuguese, plus right-to-left languages. Add more on request.

Can I match my brand?

Logo, colors, fonts, photography. Each venue can run its own theme, even within the same group.

A flat per-location subscription, plus a small fee per order. No setup fees, no commission. Talk to sales for volume pricing.

Click & Collect

Order ahead. Walk out with it..

Let guests order from anywhere, pay online, and pick it up the moment it's ready. Smart pickup times keep your kitchen in flow and your queue out the door.

Book a demo

Stack & Co.

Order #4218

Paid

Stack & Co., Main counter

Herengracht 12, Amsterdam

Walk in

Ready in 8 min

12:18

Smash burger
€18.00
Truffle fries
€5.50
Sparkling water
€1.00

Total€24.50

Ordered
Online
Paid
Apple Pay
Walk in
At 12:18

How it works

From tap to takeaway, in five steps.

Guest opens your branded ordering page.
Reachable from your site, Google profile, social bio, or a QR poster in the window. No app to download.
Builds the order, picks a pickup time.
Visual menu, modifiers, dietary filters. The pickup picker shows real available slots, not blind guesses.
Pays online with Apple Pay, card, iDEAL.
Paid orders only. No-shows can't burn ingredients. Receipt by email or SMS, with a route to your door.
Kitchen fires at the right moment.
The ticket lands on the KDS so it's hot at pickup, never made too early, never too late.
Guest walks in, grabs it, walks out.
Live status update on their phone. Staff stay focused on dine-in. No queue, no chaos.

Smart pickup times

A pickup window that's actually right.

Generic 15-minute estimates wreck guest experience. Butlaroo learns the real prep time of every menu item, watches live ticket load, and quotes a window your kitchen can hit on every order, every shift.

01
Per-item prep times
Every dish has its own learned average. A burger isn't a salad isn't a pizza.
02
Live kitchen load
We watch open tickets, station depth, and pacing in real time.
03
Rush prediction
Day-of-week and weather patterns nudge slots before the line builds.
04
Smart throttling
Slots fill at the rate your kitchen can sustain. Never a 12-ticket pile-up.

Pickup window

12:15to 12:20

8 min

Kitchen load

12:00

12:05

12:10

12:15

12:20

12:25

12:30

12:35

FullBookedRecommended

±60s

Accuracy

Active orders

Stations

Customer story

“Je ne perds plus de temps à prendre des commandes et à encaisser, ce qui me permet de me concentrer pleinement sur l'essentiel: maximiser les recettes en pic d'affluence.”

Lisheng Jiang

Snackcenter Eindhoven

average pickup ticket: +18%
average pickup window: 8 min

Pickup display

A pickup screen, and a text that lands.

Mount it on a TV, run it on a tablet, or open it on a spare phone. The Butlaroo pickup screen shows what's cooking and what's ready — and every guest gets an SMS the moment their order hits the counter.

01
Runs on any device
Any modern browser. A TV in the corner, a tablet at the counter, or a phone behind the bar.
02
Live order flow
Orders move from "in preparation" to "ready for pickup" the instant the kitchen marks them done.
03
SMS to the guest
A message lands on the guest's phone with their pickup code and exactly where to grab it.
04
Branded to you
Your logo, colors, and pickup-point label. The screen looks like part of your venue, not a generic tool.

In preparation

A764Bill
A766Jane
A767Jerry
A768Bob

Ready for pickup

A769Marissa
A765John

‹ MessagesButlarooDetails

Hi John, your order with code A765 is ready for pickup at the bar!

POS integration

Use your POS, or use ours.

Click & collect doesn't ask you to rip and replace. Keep the POS you already trust, or move to Butlaroo POS for an all-in-one platform. Either path, every order lands in one place.

Plug & play

Plug into your existing POS

Tickets, menus, modifiers, and 86 lists sync both ways with the POS your team already knows. Zero retraining, zero downtime.

Two-way sync of menu, stock, prices
Tickets land in the POS, not a parallel screen
Reporting stays in your POS reports
Live with Oracle Micros, Lightspeed, Untill, Trivec, Vectron and 20+ EU POS

Live with

See all POS integrations

All-in-one

The All-in-one Butlaroo POS

One platform for dine-in, takeaway, click & collect, delivery, kiosk, and QR. One menu to edit. One dashboard to read.

Built natively, zero integration latency
One menu across every channel
Unified analytics across orders and channels
Includes Butlaroo Pay, Workstation KDS, and Stories

Discover Butlaroo POS

Chaque détail, parfaitement réglé.

Quatre domaines, seize fonctionnalités. Activez ce dont vous avez besoin aujourd'hui, ajoutez le reste au fil de votre croissance.

€12
€14
€16
€18
Menu en photos
Grandes tuiles, prix en direct, vraies photos. Les yeux du client font l'upsell avant que le pouce ne tape "ajouter".
Menu language
HelloBonjourHalloHolaCiaoこんにちは
Dans la langue du client
Traduit la carte automatiquement dans la langue du téléphone. Les touristes commandent en confiance, les locaux restent dans la leur.
Filter
VegVeganGFHalal
Filtres régime
Végétalien, végétarien, sans gluten, halal. Un tap masque tout ce qui ne convient pas, plus besoin de scroller.
Allergens
G
M
E
N
S
Egg hidden for guest
Étiquettes allergènes
Icônes claires sur chaque plat marqué par la cuisine. Le client décide sur la carte, pas quand le sac est déjà prêt.

Pay
€23.60
Pay now
Wallet en un tap
Apple Pay, Google Pay, carte, iDEAL, Bancontact. Tout ce que le wallet du client propose, on le prend en deux tapes.
Queue
Parallel
Évitez la file
Les commandes pickup passent à côté de la file qui sert la salle. La file est pour les nouveaux, pas pour les habitués.
Round 1
Round 2
Recommander en un tap
Paniers enregistrés pour la commande du bureau du mardi. Mêmes articles, mêmes modifiers, payé, planifié, prêt en quelques secondes.
Order#1247
Lancement intelligent
Nous gardons la commande jusqu'à ce que la cuisine tienne la fenêtre promise. Pas de plat qui attend sous la lampe chauffante.

Burger
€12.00
Soft drink
€3.50
Add fries?Suggested
+€3.00
Upsell intelligent
Suggestions contextuelles dans le panier. Frites avec le burger, espresso avec le tiramisu, à chaque fois.
SizeLarge
+€2
CheeseCheddar
+€1
SauceGarlic
+€0
Flows de modifiers
Accompagnements, sauces, swaps, extras, prix en direct pendant que le client tape. Pas de "juste ajouter du fromage" à l'arrivée.
+
−15%
Suggestions de combos
La boisson avec le burger, le dessert avec l'espresso. Un nudge qui élève le panier sans paraître insistant.
Spend
€18 / €20
Free dessert unlocked
Nudges sur le panier
Atteignez 15 € pour un side offert, 20 € pour la prochaine récompense. Le chiffre nudge, le client décide, le panier grandit.

Carpaccio
€16
86 · sold out
Liste 86 en direct
Retirez un plat au pass et il disparaît du menu pickup, sur tous les canaux, en quelques secondes. Pas de remboursement, pas d'excuses.
Synchronisation du menu
Modifiez une fois. Pickup, salle, kiosk, QR, livraison, chaque canal mis à jour en direct, sans relogin, sans corvées par canal.
#1247
2× Burger1× Fries
#1248
1× Pizza2× Salad
#1249
3× Pasta
Workstation KDS
Les bons pickup arrivent sans papier au bon poste, tagués avec la fenêtre promise pour que la cuisine se rythme elle-même.
Branding par établissement
Logo, couleurs, photographie par lieu. La page pickup de chaque adresse ressemble à cette adresse, pas à une plateforme générique.

Why operators pick it

More than ordering. A second channel that scales with you.

New revenue, same kitchen
Pickup orders run alongside dine-in without extra rent, extra seats, or extra hosts.
Near-zero no-shows
Prepaid orders mean wasted ingredients drop to noise. The guest is committed before you fire the ticket.
Higher average ticket
Visual menus, modifier prompts, and basket nudges lift takeaway tickets 12-18% versus a phone order.
Loyalty, baked in
Repeat order in one tap. Rewards across pickup, kiosk, QR, and dine-in. Guests stay with you longer.
Data you own
Every order ties to a guest profile in your account, not a marketplace's. Your customers, your relationship.
No marketplace commission
Pickup through your own brand. Keep 100% of the basket instead of handing 30% to a delivery app.
Marketing built in
Pickup links work in Google profiles, Instagram bios, email, and QR posters. Every channel becomes a sales channel.
Smooths peak chaos
Throttled slots flatten the 12:30 rush so staff serve more guests with less stress and fewer mistakes.

Works with what you already run.

POS, payments, kitchen displays, accounting. We meet your stack where it lives.

See all integrations

Questions, answered.

Do I need new hardware?
No. The guest uses their own phone. The kitchen uses the KDS or printer it already has. We integrate with your existing POS or run on Butlaroo POS, your choice.
How do smart pickup times work?
We learn the real prep time of each menu item from your live ticket data, then factor current kitchen load, station depth, and historical patterns to quote a window your kitchen can actually hit. Most venues land within 90 seconds of the quoted time.
Will it work with my POS?
Live integrations with Oracle Micros, Lightspeed, Untill, Trivec, Vectron and 20+ EU systems. Orders flow into the POS as if they were placed at the counter. If yours is missing, we'll add it.
Which payment methods are supported?
Apple Pay, Google Pay, every major card, iDEAL, Bancontact, and tipping. Settled overnight, reconciled in your POS reports.
What about no-shows?
Orders are prepaid. If a guest doesn't show, you've still been paid. We also send pickup reminders so it almost never happens.
How is this different from a delivery marketplace?
Marketplaces take 25-35% per order and own the guest relationship. Click & collect runs on your own brand, on your own domain, with zero commission. You keep the guest data and the margin.
Can it route to the nearest venue?
Yes. Multi-location operators get a location picker, postcode routing, and per-venue menus, prep times, and pickup hours.
Which languages are supported?
Out of the box: English, Dutch, German, French, Spanish, Italian, Portuguese, plus right-to-left languages. Add more on request.
Can I match my brand?
Logo, colors, fonts, photography. Each venue can run its own theme, even within the same group.
How is it priced?
A flat per-location subscription, plus a small fee per order. No setup fees, no commission. Talk to sales for volume pricing.