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Butlaroo

Built for fast-casual restaurants

More orders, bigger tickets, leaner teams.

Butlaroo is the ordering platform fast-casual operators use to take orders on every channel: counter, kiosk, QR and click & collect. Turn peak hours into the most profitable time of day.

A guest paying at a fast-casual counter using Butlaroo.
  • Loetje
  • Compass Group
  • Johan Cruijf Arena
  • Center Parcs
  • Happy Italy
  • Vermaat
  • Van der Valk
  • La Cubanita
  • Philips Stadion
  • Hutten Catering
  • Stach
  • Albron
  • Mooie Boules
  • Sea Palace Amsterdam
  • Down Town Gourmet Market
  • Aloha Wijk aan Zee
  • Essendi
  • Restaurant Company Europe
  • Poke Perfect
  • Salsa Shop
  • Novotel
  • Broodje Popov
  • The Butcher
  • Gourmet Market Central Station
  • Club Pellikaan
  • Ibis
  • Foodhall Arnhem
  • Crowne Plaza Amsterdam Zuid

Why fast casual

Fast casual lives or dies by the peak hours.

Two hundred orders in ninety minutes. Half eat in, half run for the door, every single one expects their food in five minutes flat. There's no time to suffer a slow card terminal, a server who can't catch the eye of the bar, or a kitchen ticket that took the long route through a paper printer.

Butlaroo is built for that exact reality. One platform takes the order at the counter, the kiosk, the QR table or the pickup window, paces it through the kitchen, and books the payment. The operator doesn't have to stitch four vendors together. So the peak stays profitable, the team stays in the moment, and the data from the day is sitting on the dashboard before you've cashed up.

What changes when fast-casual venues run on Butlaroo.

  • 01

    Cut wait times. Take twice the orders.

    Fast-casual queues form because the counter is a single point of failure. Self-order kiosks and QR ordering split that bottleneck into half a dozen parallel order points, so guests order whenever they're ready, in their own language, without waiting on a free associate. Tickets land in the kitchen the second the basket closes.

    Current setup

    120orders / hour

    With Butlaroo

    240orders / hour
  • 02

    Lift the average check by 18%, without retraining a single server.

    Visual menus, modifier prompts and combo nudges turn every order into its own micro-sale. The platform shows the right add-on at the right moment in the basket flow, so the kiosk does the upsell that a busy team can't get to. Operators see consistent ticket lifts inside the first month.

    Current setup

    £20.00

    Average ticket

    With Butlaroo

    +18%

    £23.60

    Average ticket

  • 03

    Run a leaner floor without losing the hospitality.

    When the kiosks and QR codes do the order-taking, your team can do the part that actually matters: greet, run food, recover the spill. Butlaroo handhelds let staff fire orders from anywhere on the floor, so one server takes care of more guests without breaking service.

    Current setup

    Staff on floor5
    Guests / hour60

    With Butlaroo

    Staff on floor3
    Guests / hour140
Lisheng Jiang, Snackcenter Eindhoven

From a fast-casual venue running on Butlaroo

I no longer waste any time taking orders and handling payments, allowing me to focus entirely on the most important thing: maximizing revenue during peak demand.
Lisheng Jiang
Snackcenter Eindhoven
Read the full story

Everything we offer.

Same platform, every channel and every module: kiosks, QR, POS, web, delivery marketplaces, kitchen display, payments, loyalty, and the AI menu on top.

01 / 03
Channels
How customers order
6 modules
Channels
QR Ordering
Scan. Order. Pay at table.
Scan to order
Read about QR Ordering →
Channels
Self-Order Kiosk
Self-service that actually sells.
Tap to order
Read about Self-Order Kiosk →
Channels
Point of sale
The staff channel. Counter, table, handhelds.
Table 4
Read about Point of sale →
Channels
Click & Collect
Order ahead. Walk out with it.
Read about Click & Collect →
Channels
Delivery
Your delivery. Your customers.
Read about Delivery →
Channels
Delivery Marketplaces
Uber, JustEatTakeaway. One menu.
JustEatTakeaway
UberEats
Read about Delivery Marketplaces →
02 / 03
Operations
How you run the floor
4 modules
Operations
Butlaroo Workstation
KDS. Pacing. Expediting.
Available
In preparation
Pizza Margherita
Cacio e Pepe
Read about Butlaroo Workstation →
Operations
Butlaroo Pay
Tap to pay. Built in.
Online checkout€42.00
Visa
Mastercard
Apple Pay
Google Pay
PayPal
iDEAL
Bancontact
Sofort
Payconiq
Maestro
Read about Butlaroo Pay →
Operations
POS Integrations
Oracle, Lightspeed, Aloha + 20 EU.
QR
Kiosk
Click & Collect
Delivery
Read about POS Integrations →
Operations
Enterprise
HQ → Region → Brand → Venue.
Read about Enterprise →
03 / 03
Intelligence
How you grow
4 modules
Intelligence
Butlaroo AI (Vivi)
In-menu chat. Basket-aware.
Vivi
Anything vegetarian?
Read about Butlaroo AI (Vivi) →
Intelligence
Butlaroo Stories
Reels for restaurants. With ROI.
House aperitivoAperol Spritz.Add to order
Read about Butlaroo Stories →
Intelligence
Butlaroo Loyalty
Loyalty that follows the guest.
Order complete
Flat white
Almond croissant
Earned
+45 points
Read about Butlaroo Loyalty →
Intelligence
Butlaroo Analytics
Why guests buy, not just what.
Open menu
0%
Open category
0%
Add product
0%
Place order
0%
Read about Butlaroo Analytics →

Questions fast-casual owners ask.

  • How long does it take to roll Butlaroo out across our locations?

    Most fast-casual owners are live on Butlaroo within two to four weeks. We start with one venue, train the team in a single shift, and replicate the same setup across the rest of the chain. There is no onboarding fee.

  • Do we keep our existing card terminal and POS hardware?

    Most likely, yes. Butlaroo runs on any tablet or mini-PC, integrates with the leading card terminals (Adyen, Stripe, SumUp and twenty more), and works with most existing receipt printers. If you want to replace hardware, we will quote it separately, but it is never required.

  • Can the platform handle our peak hours?

    Yes. Butlaroo is built for venues that take two hundred plus orders in ninety minutes. Tickets land in the kitchen the moment the basket closes, and the kitchen display paces them across stations so nothing stacks. The system has been stress-tested at stadiums and food halls during sold-out events.

  • What happens if the internet drops during service?

    Kiosks and POS keep taking orders offline and sync the moment the connection comes back. Card terminals fall back to offline mode where the network allows. Guests do not see a difference, and you do not lose a check.

  • How do delivery marketplace orders flow into the kitchen?

    Orders from Uber Eats and Just Eat Takeaway land in the same Workstation queue as your in-house orders. One menu, one queue. The kitchen treats them like any other ticket, no separate tablet running on the pass.

See what Butlaroo could mean for your fast casual.

Users
15M+
Restaurants
5K+
Orders
100M+